AI —from the vast knowledge of Generative AI to the autonomous capabilities of agents—are like brilliant, tireless new hires who have read the entire internet. But they lack both an organizational memory and any formal understanding of how a business actually works, or the specific rules of its house. They are amazing generalists, but they are blind to context, deaf to internal logic, and effectively paralyzed when asked to navigate unique systems and data with accountability.
To address this, an organization needs a brain of its own. But how? This blog seeks to shed some light.
